Processing and recovery

Understand note statuses and recover a recording that did not finish normally.

After you stop recording, Monologue uploads the audio and turns it into a transcript, summary, and speaker-separated conversation when the recording supports them.

Understand the status

• Uploading means the recording is still moving from the device to Monologue.
• Processing means the upload finished and the note is being prepared.
• Completed means the available transcript, summary, speakers, and audio are ready.
• An error or retry action means the note needs attention before processing can finish.

Long recordings can take longer to upload and process. Keep the recording device online, and do not delete the note or its local recording while an upload is pending.

Recover an interrupted recording

Monologue keeps recoverable recording state when possible. If the app or device stops unexpectedly, reopen Monologue and follow the recovery prompt before starting another long recording.

After recovery, confirm that the duration looks right and allow the upload to finish. A recovered note may still need to process before its summary and transcript appear.

Retry or report a problem

If a note remains stuck:

1. Confirm the recording device is online.
2. Open the affected note and use the available retry action.
3. If it still fails, report the problem from that note so the correct example is attached.

You can also contact support with the recording time, device, and current status. Do not send private recording content unless support asks for it and you are comfortable sharing it.